Effective date: March 24, 2026
This Privacy Policy explains how PolyCovers California (“Company”, “we”, “us”, or “our”) collects, uses and protects your information when you visit our website at https://smartpolycovers.com and when you contact us by phone or email.
1. Information We Collect
We may collect the following types of information:
Contact details that you provide in forms, such as your name, phone number, email address and project details.
Communications sent by you (for example, emails, phone calls, messages sent via our contact forms).
Technical data collected automatically, such as IP address, browser type, device information, pages visited and time spent on the site (through analytics tools such as Google Analytics, if enabled).
We do not intentionally collect or process sensitive personal information.
2. How We Use Your Information
We use your information to:
Provide quotes and respond to your inquiries.
Schedule deliveries, installations and other services you request.
Improve our website, services and customer support.
Comply with legal obligations and protect our legal rights.
We do not sell your personal information to third parties.
3. Legal Basis and Location
Our services are primarily offered in California, USA. By using our website or contacting us, you consent to the collection and use of your information as described in this Privacy Policy.
4. Sharing Your Information
We may share your information with:
Service providers and trusted contractors who help us deliver materials and perform installation services.
IT, hosting, analytics or marketing providers who process data on our behalf under appropriate contractual safeguards.
Law enforcement or other authorities where required by applicable law.
These third parties are only allowed to use your information to perform services for us and must protect it appropriately.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate the site, remember your preferences and analyze how visitors use our pages.
You can usually disable cookies in your browser settings. If you choose to disable cookies, some parts of the site may not function properly.
6. Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes described above, to maintain business records, and to comply with legal requirements.
7. Your Rights
Depending on where you live, you may have the right to:
Request access to the personal information we hold about you.
Request correction or deletion of your personal information.
Object to or restrict certain processing activities.
To exercise these rights, please contact us using the details below. We may need to verify your identity before responding.
8. Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our website and services are intended for adults and are not directed to children under 16 years of age. We do not knowingly collect personal information from children.
10. Contact Us
If you have any questions about this Privacy Policy or would like to exercise your rights, you can contact us at:
PolyCovers California
18001 Sky Park Cir, B Unit
Irvine, CA 92614
Phone: (720) 427‑0313
Email: sales.polycovers@gmail.com
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective date”. Your continued use of the website after changes are posted means you accept the updated policy.
